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Passport and Visa Office

1. Services of the Passport and Visa Office

 1) Issue passports or travel documents to Chinese citizens;

 2) Issue visas to aliens visiting China (including the Hong Kong SAR) ;

 3) Notarize documents for Chinese citizens and authenticate documents for Chinese citizens and aliens.

2. Office Hours and location

The office hours of the Passport and Visa Office are:


Monday to Friday except the holidays.

The location is: Passport and Visa Office

Chinese Consulate General

520 12th Ave.

New York, NY 10036

3. Contact Us

(1)Information Center: (212)868 2078 (9:00 am-12:00 am, 1:00pm-4:00pm  on working days.)

This line is very busy because too many applicants are calling. You are kindly requested to visit our website for information.  You may also send your questions by email at cnnyconsulate@gmail.com .

 (2) Fax(212)465 1708 (Chinese Passport)        (212)564 0300 (Visa & Authentication)

This fax is set for supporting documents amendment only. Please do not send your question or request by fax.

 (3) Email: cnnyconsulate@gmail.com

 1) The email is for visa, passport, authentication and legalization applicants only.

 2) Please visit our website or listen to the Information Center at (212)868 2078 carefully before sending your email. Questions covered by the website or the Information Center and inquiry of the progress of applications will not be replied.

 3)  Please illustrate your application in detail and specify Passport, Visa, Notarization, Authentication, or Travel Document as the subject of your email so that it can be handled accordingly and replied to promptly and accurately.

 4)  Please be noticed that we do not issue any documents via email, or through internet.

 5)  Email with virus will not be replied. 

(4) Supervisor's Email: visadirector@gmail.com

 This email is managed by the supervisor of the Passport and Visa Office. It is for suggestions and complaints only.  

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